testimonials

Eric Bass, Director of Development for Morgans Hotel Group
“I could not be happier with the service that I get from Design and Direct.  It is a one stop shopping experience in all matters relating to tile and mosaic etc. I always say it is not that you do but how you fix problems associated with a project.  Ann and Kelly are the best and stay with it until the end. Everything is always on time and on budget.  And the quality is always superb. We use D and DS on many of our projects.”

Shana Sigmond, Lead Designer for Roman & Williams (now working independently)
“I have worked with Design and Direct Source over the years on several projects. I have asked them to perform, at times, seemingly herculean tasks with great success. They have custom fabricated ceramic, stone, and metal tile, they have replicated source material that was $32.00 for $7.00, and they have found $1.00 tile for me. Design and Direct Source uses their extensive network of vendors throughout the world to find, or fabricate, exactly what you’re looking for, at exactly the price you have allotted. They have also proven to be an unparalleled resource for educating me on how tiles are made and which particular types of tile work best in specific applications. This has been immeasurably helpful in making certain that the right tile is selected for the project. And if all that wasn't enough, the team at Design and Direct Source is truly a pleasure to work with. They have earned their place as my favorite vendor by providing great service, and finding, or making, what I want, at the price I can pay, in the time frame I have.”

Jack Barron, President of the Ace Hotel Group
“We could not have done it without Design and Direct Source. It's rare to find a vendor who is so knowledgeable about their product yet also understands the ebb and flow of the design process. We have recommended Design and Direct Source often and people are always telling us how great the company is to work with”
 
Tracy Smith, Director of Design for Morgans Hotel Group
“Ann and Kelly worked closely with me on the recent renovation of our Morgans property. They were invaluable to me in sourcing a hard to match tile, both in color and size, that we used to patch the signature Andree Putman designed bathrooms. The match is so close; you cannot see where walls were repaired. It is amazing. Could not have done it without them!
Their product offering is very broad and extremely knowledgeable. If they don't have it they will find it. They fully understand budget constraints and can provide "the look" for "the right price" Their service is exceptional with very close communication and they understand the need for timeliness when working with short lead-times  

Craig Norman, Principal GBD Architects

"While working on the design of a 200 unit condominium at Portland's Southe Waterfront, I saw a photo of a beautiful cream colored ashlar pattern that I thought would be perfect for the bathroom wall tile. The cost of the tile in the photo was prohibitive for a large project.

I called Ann and she offered to work with her suppliers to see if they could come up with a simular look at a price point that would work for our project. She quickly came back with a product that, though not identical, had a perfect look and feel for the project - at an excellent price. Ann is always willing to work with us and her extensive list of suppliers to help meet our design goals and budget. Ann is a fantastic resource for a busy designer."